As all orders are sent out same day, you would need to cancel your order asap to avoid it being posted.  You may return or exchange items up to 30 days after ordering.  Please see our full returns policy

Yes, you can choose a different address for delivery at checkout by checking the ‘Choose alternative shipping address’ box.

No, you can make your order and enter your details without the need to create an account. However, the benefit of choosing to create an account is that you will be able to shop faster on subsequent visits, keep up to date on an orders status, and keep track of the orders you have previously made. It also allows you to take advantage of loyalty points.

You would need to send the original item back to us for a refund or exchange.  Please see our full returns policy